Studs Terkel quotes
Sam Mature, barber
"A barber, he has to talk about everything-- baseball, football, basketball, anything that comes along... Very few barbers that don't know sports. A costumer'll come in, they'll say, 'What do you think of the Cubs today?' Well you gotta know know what you think. You say, 'Oh, they're doin' swell today.' You have to tell 'em." (235)Edward Zimmer, hair stylist
" I often disagree with costumers... I lost a costumer once because she said... she wouldn't buy a Volkswagen because of what [Germans] did to [Jews]... The one I favored , the one I hoped I didnt loose, was the one that paid the most money... I took sides for monetary reasons." (241)
Jean Stanley, cosmetic seller
" Costumers ask for your advice. They rely on you. If you've worked in one of these places for anumber of years, you have a following... You become a little bit of a friend.. They may tell you some little tragedy or something... You learn a lot about people when you're with the public all day." (242)
All of these quotes talk about how important you act around your costumers. They become your friends, but other times you can loose them if you say something wrong. You just have to act respectful around them all the time, even if that means lying to them alittle bit.
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